文件列表103
- extras.rar 64.86 MB
- ITIL Essentials for IT Service Management (HP education Services).pdf 29.43 MB
- ITIL Service Management Foundation (Sun Services Education).pdf 28.27 MB
- Itilium.rar 26.52 MB
- Itil Hp Student Guide.pdf 24.89 MB
- HP - IT Service Management Reference Model.rar 24.86 MB
- HP_-_ITIL_Essentials_for_IT_Service_Management.Student_Workbook.rar 23.91 MB
- ITSM 袙胁械写械薪懈械 袠孝 小械褉胁懈褋-屑械薪械写卸屑械薪褌.rar 22.72 MB
- ITIL 袩芯写写械褉卸泻邪 褍褋谢褍谐.rar 20.39 MB
- OGC_Books_lightweight.rar 19.83 MB
- Mcgraw_Hill_Software_Project_Management_2nd_Edition.rar 15.89 MB
- ITIL_v3_[torrents.ru].rar 11.42 MB
- Kluwer - Project Management for Telecommunication Managers.pdf 11.42 MB
- The Itil Foundation Exam Study Guide 3rd Edition.doc 10.65 MB
- MOF.rar 10.43 MB
- Microsoft_SMF_Guide.rar 9.89 MB
- Syngress - Itpliance Using Cobit And Open Source Tools - Sarbanes Oxley.pdf 6.98 MB
- ITIL_ServiceSupport_2.1.rar 6.66 MB
- John_Wiley___Sons_-_Integrating_Service_Level_Agreements.Optimizing_Your_OSS_For_SLA.rar 6.2 MB
- The Official Introduction to the ITIL Service Lifecycle.PDF 6.14 MB
- John_Wiley___Sons_-_Information_Technology_Outsourcing_Transactions_-_Process__Strategies__an.rar 5.92 MB
- ITSMF - IT Service Management - 2003.rar 5.9 MB
- O_Reilly_-_Essential_Microsoft_Operations_Manager.rar 5.63 MB
- COBIT Documentation.rar 4.94 MB
- Reversing Secrets of Reverse Engineering (Apr 2005).rar 3.86 MB
- ITIL Service Delivery.rar 3.78 MB
- NSD.itsm.Kazan.rar 3.57 MB
- Central_Computer_and_Telecommunications_Agency_-_ITSM_Case_Study.rar 3.55 MB
- ITIL ICT Infrastructure Management.rar 3.52 MB
- Process_Modeling_and_Simulation_with_ITIL_Framework.rar 3.39 MB
- Cambridge_Strategy_Publications_-_The_Service_Management_Audit._Nine-step_Assesment_.rar 3.12 MB
- McGraw.Hill.IT.Auditing.Dec.2006.rar 3.05 MB
- ITIL Planning to Implement Service Management.rar 3.03 MB
- Price - COBIT - ITIL - ISO 17799.ppt 2.85 MB
- Representative process flows.pdf 2.85 MB
- ITIL Application Management.rar 2.81 MB
- itSMF - An Introductionary Overview of ITIL. Pocket Guide.rar 2.33 MB
- T-REC-M.3050.2-200703-I!!PDF-E.pdf 2.17 MB
- OGC_Prince2_3E_2002.rar 2.07 MB
- Price - COBIT - ITIL - ISO 17799.pdf 1.68 MB
- Syngress_-_Sarbanes_Oxley_IT_Compliance_Using_COBIT_and_Open_Source_Tools_-_2005.rar 1.61 MB
- IT Problem Management - Prentice Hall.rar 1.6 MB
- ReallyUsefulEbooks_0132425939_IBM.Press.Implementing.ITIL.Configuration.Management.Jan.2008.eBook-BBL.pdf 1.47 MB
- T-REC-M.3050-200702-I!Sup4!PDF-E.pdf 1.37 MB
- Cisco_Press_-_Practical_Service_Level_Management.Delivering_High-Quality_Web-Based_Services.rar 1.37 MB
- OSSBIZ4%20Martin%20Huddleston%20and%20Nigel%20Phillips%20ver2.ppt 1.32 MB
- IT Assurance Guide - CobiT 4.1 (2007).pdf 1.29 MB
- T-REC-M.3050-200405-S!Sup1!PDF-E.pdf 1.28 MB
- itil_cobit_balancedscorecard.pdf 1.28 MB
- 019_pp7.ppt 1.25 MB
